HomePatient ResourcesGetting Started

Care journey

Getting Started

New to medical travel? Start here. Learn how our process works and what to expect.

A Pavera care coordinator planning a healthcare journey with a patient

Your first conversation

Your journey begins with a simple, confidential conversation about the care you are looking for. You do not need to have every detail ready before contacting us.

What to prepare

A few essentials help your care coordinator understand your situation.

  • Your main healthcare concern and questions
  • Your preferred contact method and availability
  • A list of reports or test results you already have
  • Any travel, accessibility, or companion needs

What happens next

We explain the coordination process, identify the information needed for specialist review, and outline practical next steps before you make a commitment.

A thoughtful reminder

This guidance is general information. Follow the advice of your licensed healthcare professionals for decisions about your individual care.

Chat with Us